At fitzroyfinestfoods website, we want to ensure that our customers receive fresh produce in a timely and efficient manner. That's why we have implemented the following delivery policy:
- Delivery Areas: We currently deliver within a specific radius of our shop. Please read delivery instructions on the main page of this website. please note down the post codes where we deliver our stock to customers: 3067, 3068, 3002, 3053, 3121, 3000, 3070
- Free delivery for 3065 and 3066, minimum order of $50
Please enquire with us if you are located outside of 10 km radius.
2. Delivery Times: Our delivery times are mostly in morning shifts.
3. Delivery Fees: We charge a flat delivery fee for all orders. The delivery fee which is $10 covers the cost of delivering your produce to your door. If ordering above $100 then it is a free delivery
4. Delivery Schedule: We deliver every day of a week. Please check website for more delivery schedules.
5. Packing: We take great care in packaging your produce to ensure it arrives in the best possible condition.
6. Substitutions: In the rare event that we are out of stock of a certain product, we will contact you to offer a substitute.
7. Delivery Confirmation: Once we have dispatched your order, you will receive an email confirmation.
8. Missed Deliveries: If a delivery is missed, we will attempt to deliver your order again the same day or next day. If we are unable to deliver your order on the second attempt, we will contact you to arrange a new delivery time.
We strive to provide our customers with the best possible service and we hope that our delivery policy meets your expectations. If you have any questions or concerns, please do not hesitate to contact us.